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terms of business

confirmation of order

by placing an order you are offering to purchase goods. your offer is subject to acceptance by us. no agreement for the sale of the goods is formed until we notify you via email (which is the email address specified by you) that your order has been accepted. If an order is not accepted a full refund will occur at our earliest possible convenience. we reserve the right to refuse an offer for any reason.

prices

prices and other product information posted on the website is subject to change from time to time without notice. the prices of goods ordered by you will be the price quoted on the website at the time you place your order.

payment, risk and title

we are under no obligation to ship any goods ordered until payment for those goods has been received (and clear funds are confirmed). we do not, and are not responsible for, insuring the goods. In the event of the requested goods being unavailable we may cancel the transaction and effect a full refund.

links to other sites

our website may refer to other websites from time to time but we make no representations as to the accuracy of the material therein and are not responsible for the content and conduct of these websites.

review of terms and conditions

these terms and conditions are subject to change from time to time. each order or transaction will be governed by the terms and conditions in force upon the date of that transaction.

copyright

all content on this site, including text, icons, graphics, etc are the property of ibeauty cosmetics and are protected by australian and international copyright law. no part or portion of this site may be copied, sold or used in any manner for any commercial purpose without written consent.

applicable law and jurisdiction

all purchases are subject to the laws of the state of victoria, australia. by using this site you submit to the jurisdiction of the courts of Victoria and Australia and agree that any legal action will only be commenced in these forums.

If there is any uncertainty with the terms and conditions above, please contact ibeauty cosmetics before the completion of any purchase.

shipping

your order will be delivered to the delivery address you nominate when placing your order and will only be delivered within Australia. we do not ship overseas.

all orders received will be processed within 48 hours following a business day.

we do not accept any liability whatsoever for delayed delivery caused by third party.

while we make every effort to deliver within the above timeframes, these timeframes are estimates only and you acknowledge that late delivery does not constitute a breach of these terms and conditions and does not allow you to cancel your order. if an order does not arrive within the estimated timeframe please contact us and we will lodge enquiries with the carrier.

we do not take out insurance in respect of the delivery of the goods which remains your sole responsibility.

delivery tip:

it is always best to have your parcel delivered to an address where someone will be available to receive it. if you are having your goods shipped to your work, please remember to include business name and department or level.

you will be responsible for any additional costs incurred by us if we determine that your order is not deliverable to your nominated delivery address due to: (a) the address being invalid; (b) a lack of reasonable access to the address; or (c) you do not collect the goods after being notified that they have been kept by our chosen carrier for you. You agree to pay any such costs, and irrevocably authorise us to deduct/charge your nominated credit card for these amounts.

returns and exchange policy

MONEY BACK GUARANTEE !

ibeauty cosmetics will offer our valued customers their money back (minus postage if applicable & paypal fees usually 2.2% of sale) if for any reason they are unhappy with their ibeauty purchase.

all you need to do is return your ibeauty products within 14 days after receiving your order and we will refund the whole purchase price once the product is returned to us via registered post (paid by customer).

* wa residents have 21 days

shipping fees are not refundable.

return shipping and handling fees are your responsibility and you agree to pay. we regret that we do not refund shipping costs with the return. exchange for a different item is not offered.

to return a product please email ibeauty cosmetics for further information. you must attach proof of your purchase to your returned goods.  mail the proof of purchase with the goods you are returning to via registered post to:

ibeauty cosmetics  

p.o. box 348

altona north vic 3025

we will issue you a full refund back to your paypal or bank account for the price of any item that you return is received within 14 days of the date of receipt. (wa residents have 21 days).

it can take up to 30 business days to process the return and credit your account, or to issue an online store credit. we will notify you via email once your return has been processed. please note that your financial institution will likely take approximately 7 business days to reflect this transaction. if you have any questions about your return please contact ibeauty cosmetics via email and we will respond within 12 hours.

 

change of mind

if for any reason you should change your mind after you have ordered and it has not been packed or shipped, you are eligible to receive a refund minus 2.2% charge ,if you paid via paypal.

 

shades of products online

every effort has been made to ensure the product colours shown on the website are as close as possible to actual colours, however please be aware that some computer screens may show slight variations.

availability

occasionally a product may be unavailable, and unfortunately we do not have a backorder system.



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empty pots and paletts
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